Terms of service

Terms of Service

Effective Date: July 30, 2026

Welcome to Zeya Jewel. By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, size, or appearance may occur due to photography, lighting, or screen settings.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change prices, promotions, and discounts without prior notice.

4. Orders

We reserve the right to accept, reject, or cancel any order at our discretion. This may occur due to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incorrect customer information

If your order is canceled after payment, any eligible refund will be processed accordingly.

5. Payment

We accept the payment methods displayed during checkout. By placing an order, you confirm that the payment information provided is accurate and authorized.

6. Shipping

Estimated delivery times are provided for convenience and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product designs, and other materials, is the property of Zeya Jewel and may not be copied, reproduced, or used without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Distribute harmful software or malicious code.

  • Interfere with the operation or security of the website.

10. Limitation of Liability

Zeya Jewel shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time. Changes will become effective once posted on this page.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team.

Thank you for choosing Zeya Jewel.